Privacy Policy
How tk1996 Protects Your Data

tk1996 collects personal information from you through several channels: when you register an account, when you interact with the platform during gameplay and betting, when you contact our support team, and passively through cookies and technical tracking systems embedded in the website. The categories of personal information we collect are described below.

1.1 Registration and Identity Data

When you create a tk1996 account, we collect the following:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify that you are aged 18 or above)
• Mobile phone number
• Email address
• Username and encrypted password
• Residential address (collected during KYC verification)
• National Identity Card (NID) number or passport number, where provided for KYC

1.2 Payment and Transaction Data

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and Visa / Mastercard, we collect payment-related information including:

• Mobile money account number or bank account identifiers
• Transaction reference numbers issued by your payment provider
• Deposit and withdrawal amounts in BDT
• Date, time, and status of each transaction

tk1996 does not store full card numbers, CVV codes, or mobile banking PINs. Payment authentication is handled directly by your payment provider via their own secure gateway. We receive only the transaction confirmation data required for bookkeeping and fraud prevention.

1.3 Gameplay and Betting Activity Data

We record a complete log of your activity on the tk1996 platform, including all bets placed, games played, wager amounts, outcomes, bonus claims, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

1.4 Device and Technical Data

When you access tk1996, our servers automatically collect technical data including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session start and end timestamps
• Referring URL and pages visited within the tk1996 platform
• Error logs and performance diagnostics

1.5 Communications Data

When you contact tk1996's customer support team by email or live chat, we retain a record of the correspondence, including the content of your messages, the date and time of contact, and any attachments you submit (such as identity documents for KYC). This data is used to resolve your query, improve our support processes, and maintain an audit trail.

tk1996 uses the personal information we collect strictly for the purposes described in this policy. We do not use your data for purposes that are incompatible with those for which it was originally collected without first obtaining your consent. The table below summarises our primary data uses and the legal basis for each.

2.1 Marketing Communications

tk1996 will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them during registration or through your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Opting out of marketing does not affect your ability to use the platform or receive essential service-related communications (such as deposit confirmations and security alerts).

2.2 Automated Decision-Making

tk1996 uses automated systems to detect unusual betting patterns, potential fraud, and responsible gaming risk signals. In some cases, these systems may trigger automated account restrictions, such as a temporary withdrawal hold pending manual review. Where an automated decision has a significant effect on your account, you have the right to request a manual review by a member of our compliance team. Contact [email protected] to exercise this right.

tk1996 does not sell or rent your personal information to third parties. We share data only where necessary to operate the platform, comply with legal obligations, or protect the safety of our players and the integrity of our games. The categories of third parties who may receive your data are set out below.

3.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data with your chosen payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa / Mastercard). Each payment provider operates under its own privacy policy and is independently responsible for the data it processes. tk1996 shares only the minimum data required to initiate and confirm a transaction.

3.2 Game Software Providers

tk1996's casino and sports betting content is powered by third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you play a game hosted by one of these providers, anonymised session and bet data may be transmitted to that provider's servers to run the game. These providers do not receive your full name, NID, or payment details.

3.3 Identity Verification Partners

For KYC processing, tk1996 may engage specialist identity verification service providers. These providers receive only the documents and data required to complete the verification check and are contractually prohibited from using that data for any other purpose.

3.4 Legal and Regulatory Disclosure

tk1996 may disclose your personal information to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other unlawful conduct. We will notify you of any such disclosure where we are legally permitted to do so.

tk1996 uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on our platform. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow us to recognise returning visitors, maintain session state, and understand how players navigate the site.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You may control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. Disabling functional or analytics cookies will not prevent you from accessing games or placing bets, but may affect your browsing experience. Instructions for managing cookies in major browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.

Protecting your personal information is a core operational priority at tk1996. We implement a layered security architecture combining technical controls, procedural safeguards, and staff training to minimise the risk of unauthorised access, data loss, or data breach.

• 256-bit SSL/TLS encryption on all data transmitted between your device and tk1996's servers, covering login sessions, deposits, withdrawals, and support interactions.
• Encrypted data storage for sensitive fields including passwords (hashed with bcrypt), identity document files, and payment reference data.
• Two-factor authentication (2FA) available to all registered players via OTP to their registered mobile number, providing an additional layer of login security.
• Access controls ensuring that only authorised tk1996 staff can access player data, and only to the extent required by their role.
• Regular security audits and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities.
• Incident response procedures that require us to notify affected players without undue delay in the event of a data breach that is likely to result in risk to their rights or interests.

tk1996 retains your personal data only for as long as is necessary for the purposes for which it was collected, including to satisfy legal, accounting, and reporting obligations. The retention periods we apply to different categories of data are as follows:

When retention periods expire, personal data is securely deleted or irreversibly anonymised. Physical documents are shredded; digital records are overwritten using industry-standard deletion protocols. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and research purposes.

As a registered player on tk1996, you hold a number of rights with respect to your personal data. tk1996 is committed to upholding these rights and will respond to any valid request within a reasonable timeframe — ordinarily within 30 calendar days of receipt.

7.1 Right of Access

You have the right to request a copy of the personal data that tk1996 holds about you. This includes your registration information, KYC status, transaction history, gameplay logs, and any communications data. You may submit an access request to [email protected] with the subject line "Data Access Request". We will verify your identity before processing the request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For basic account details such as email address or mobile number, you may update these directly in your account settings. For identity data such as your legal name or date of birth, please contact support and provide the relevant documentation.

7.3 Right to Erasure

You may request that tk1996 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Please note that tk1996 is subject to mandatory data retention requirements (see Section 6) and cannot erase data that we are legally obliged to retain, including transaction records and KYC documents. In such cases, we will inform you of the specific retention obligation preventing full erasure.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in specific circumstances, such as when you contest the accuracy of the data or where you have objected to processing and we are considering whether our legitimate interests override yours. While a restriction is in place, we will only store the data and will not process it for other purposes without your consent.

7.5 Right to Object to Marketing

You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. To exercise this right, update your notification preferences in your account settings or email [email protected]. We will action your request within 5 business days.

If you have any questions about this Privacy Policy, about how tk1996 handles your personal data, or if you wish to exercise any of the rights described in Section 7, please contact our data protection team using the details below. We handle all privacy-related enquiries with priority and aim to provide a substantive response within 30 calendar days.

Email: [email protected]
Subject line: Privacy Enquiry / Data Rights Request
Response time: Within 30 calendar days (acknowledgement within 2 business hours, Bangladesh Standard Time)

8.1 Changes to This Privacy Policy

tk1996 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by email and by displaying a prominent notice on the tk1996 platform for a period of at least 14 days before the changes take effect. The version date at the top of this document reflects the date of the most recent update. We encourage you to review this policy periodically.

8.2 Children's Privacy

tk1996 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. If we become aware that a registered account was created by or on behalf of a minor, that account will be closed immediately and all associated data deleted in accordance with our data retention policy. If you believe a minor has registered on tk1996, please notify us immediately at [email protected].