Responsible Gaming
at tk1996 — Play Smart, Play Safe

The minimum age to register and play on tk1996 is 18 years old. This policy is absolute and applies equally to all players across Bangladesh — whether you are in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or any other city or region. There are no exceptions to this rule.

When you register a new account on tk1996, you are required to confirm that you meet the age requirement. We additionally conduct Know Your Customer (KYC) identity verification, during which we verify your date of birth against a government-issued identity document such as your National Identity Card (NID) or passport. Any account where the registered player is found to be under 18 will be permanently closed and any remaining balance forfeited or returned in line with our Terms & Conditions.

If you know of a minor who has attempted to register on tk1996, or if you believe an account has been created using a false date of birth to circumvent the age restriction, please contact our support team immediately at [email protected]. We take all such reports seriously and act on them without delay.

Gambling is a form of entertainment. The vast majority of tk1996 players enjoy our games and sports betting responsibly — they set a budget, play within it, and treat any winnings as a pleasant bonus rather than a financial expectation. However, for some individuals gambling can develop into a harmful pattern of behaviour that affects their finances, relationships, and mental health.

Problem gambling does not always look the same for every person. It can develop gradually over time, and many people experiencing gambling-related difficulties do not immediately recognise the signs themselves. Understanding what problem gambling looks like is the first step toward addressing it.

Common Warning Signs

• Spending more money on gambling than you originally planned or can afford to lose
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost
• Gambling with money set aside for essential expenses such as rent, food, bills, or family needs
• Feeling restless, irritable, or anxious when you are not gambling or when you attempt to cut back
• Lying to family members, friends, or employers about how much time or money you spend gambling
• Borrowing money or selling possessions to fund gambling activity
• Neglecting work, studies, or family responsibilities because of gambling
• Using gambling as a way to escape stress, depression, anxiety, or other personal difficulties
• Failed attempts to reduce or stop gambling despite wanting to do so
• Feeling that you need to gamble with increasingly large amounts to achieve the same level of excitement

If you recognise several of these warning signs in your own behaviour, we strongly encourage you to use the self-assessment checklist in the next section and to reach out to our support team or a professional counselling service. tk1996 is here to help — not to judge.

The following checklist is adapted from widely used responsible gaming self-assessment frameworks. Answer honestly — your responses are private and not stored or reviewed by tk1996. If you answer "Yes" to three or more questions, we recommend you consider using our player protection tools or seeking professional support.

tk1996 provides a suite of responsible gaming tools that are accessible directly from your account settings. These tools are designed to give you meaningful control over your gambling behaviour before it becomes a problem. You do not need to be in crisis to use them — many of our most engaged players use deposit limits and session reminders as a matter of routine good practice.

All player protection tools are free to activate. Most take effect immediately upon request. Where a cooling-off period applies before a restriction can be lifted (for example, lifting a self-exclusion), this is clearly stated at the point of activation to prevent impulsive reversal.

To activate any of these tools, log in to your tk1996 account and navigate to Account Settings > Responsible Gaming. If you experience any difficulty activating a tool, contact our support team directly at [email protected] and a team member will action your request immediately.

Setting a deposit limit is one of the simplest and most effective responsible gaming measures available to tk1996 players. A deposit limit caps how much money you can add to your account within a given timeframe, making it impossible to exceed your personal budget regardless of how you feel in the moment.

How Deposit Limits Work

• Daily limit: A cap on total deposits made within a single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly limit: A cap on total deposits made within a rolling 7-day period.
• Monthly limit: A cap on total deposits made within a rolling 30-day period.

Deposit limits can be set to any amount in BDT that you choose — for example, ৳1,000 per day or ৳5,000 per week. Increasing a deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit takes effect. This prevents players from impulsively increasing their limits in the heat of the moment. Decreasing a deposit limit takes effect immediately with no waiting period.

Loss Limits and Wager Limits

In addition to deposit limits, tk1996 offers loss limits (a cap on net losses over a period) and wager limits (a cap on the total amount staked per bet or per session). These can be configured independently of each other, giving you a comprehensive and layered approach to spending control. All limit settings are stored securely in your account and persist across devices and sessions.

If you feel that gambling is becoming a problem or that you need a break, tk1996 offers both short-term time-out and longer-term self-exclusion options. Both are available at no cost and can be activated immediately.

Time-Out (Short-Term Break)

A time-out suspends your account for a defined period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, place bets, or access any games. Your account data and balance are preserved, and the account is automatically reactivated at the end of the selected period. Time-out is suitable if you want to step back briefly and reassess your habits without committing to a longer exclusion.

Self-Exclusion (Long-Term or Permanent)

Self-exclusion is a more serious and lasting measure for players who recognise that they need a significant break from gambling. tk1996 offers self-exclusion periods of:

• 6 months
• 1 year
• 2 years
• 5 years
• Permanent (irreversible closure)

During a self-exclusion period, your account is fully suspended. You will not receive any promotional emails, SMS messages, or bonus offers from tk1996 for the duration of the exclusion. Self-exclusion cannot be reversed before the selected period expires. This deliberate cooling-off period is designed to protect you from impulsive requests to reactivate your account during a moment of vulnerability.

To apply for self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or email our support team at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours and send written confirmation once your account has been suspended.

Reaching out for help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling-related difficulties, tk1996's support team is available around the clock to listen, provide information about our responsible gaming tools, and help you take the steps needed to regain control.

Our support team can assist you with the following at any time:

• Activating deposit limits, loss limits, or wager limits on your account
• Setting a time-out period to take a temporary break
• Initiating the self-exclusion process
• Closing your account permanently at your request
• Providing information about external professional support services
• Discussing any concerns you have about your own gambling behaviour in confidence

Recommended Approach if Gambling Is Becoming a Problem

If you believe your gambling behaviour has become harmful, we recommend taking the following steps in order:

1. Use tk1996's self-exclusion feature immediately to remove access to the platform.
2. Contact our support team to confirm the exclusion and discuss any account-related queries.
3. Speak to a trusted person in your life — a family member, close friend, or religious counsellor — about what you are experiencing.
4. Seek professional counselling from a qualified mental health practitioner with experience in addictive behaviours.
5. Consider contacting a helpline or support organisation that specialises in gambling addiction recovery.

Recovery from problem gambling is absolutely possible with the right support. tk1996 is committed to playing a responsible role in your journey — and that means being honest that the right solution for a serious gambling problem often goes beyond anything a gaming platform alone can provide.

tk1996 takes the protection of children and young people extremely seriously. In addition to our mandatory age verification procedures, we encourage all adult players who share a device or household with children and teenagers to take practical steps to prevent underage access to gambling platforms.

Steps Adults Can Take

• Never share your tk1996 login credentials with any other person, including family members and friends.
• Log out of your account after every session, particularly on shared or household devices.
• Use device-level parental controls on smartphones, tablets, and computers to restrict access to gambling websites for young users.
• Keep financial information private — do not store your bKash, Nagad, or bank passwords where children might access them.
• Have open conversations with teenagers in your household about the risks of underage gambling and the legal age requirement.

Parental Control Software

A range of free and low-cost parental control applications are available for Android and iOS devices, as well as Windows and macOS computers. These tools allow parents and guardians to block specific categories of websites — including online gambling platforms — at the device or router level. We recommend researching options that are compatible with the devices used in your household.